Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, mobile) when you visit websites. They help websites remember your preferences, login information, and browsing behavior to improve your experience.

We Use Two Types of Cookies:

• First-party Cookies: Set by ATAV Telecom directly
• Third-party Cookies: Set by trusted partners (Google Analytics, Meta Pixel, etc.)

2. Cookies We Use

2.1 Essential Cookies (Always Active)

Required for basic website functionality. Cannot be disabled.

Cookie Name	Purpose	Duration
PHPSESSID	Maintains user session state	Session
csrf_token	Security - prevents cross-site request forgery	Session
cookie_consent	Stores your cookie preferences	12 months

2.2 Analytics Cookies

Help us understand how visitors interact with our website.

Cookie Name	Provider	Purpose	Duration
_ga	Google Analytics	Distinguishes unique users	24 months
_gid	Google Analytics	Stores and counts pageviews	24 hours
_gat	Google Analytics	Rate limiting	1 minute

2.3 Marketing Cookies

Used for personalized advertising and campaign tracking.

Cookie Name	Provider	Purpose	Duration
_fbp	Meta Pixel	Ad delivery and retargeting	90 days
_gcl_au	Google Ads	Conversion tracking	90 days
IDE	DoubleClick	Ad personalization	13 months

3. Your Cookie Preferences

You can control and manage cookies in several ways:

Browser Settings

You can also manage cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Site permissions → Cookies and site data

4. RCS and Messaging Cookies

For our RCS business messaging services, we use:

• Session Tokens: To maintain your RCS chat session
• Device Identifiers: To recognize your device for seamless messaging
• Preference Cookies: To remember your messaging preferences

These cookies do not store message content and are essential for RCS functionality.

5. Third-Party Cookies

We use trusted third-party services that set their own cookies:

• Google Analytics: Website traffic analysis
• Google Ads: Advertising and conversion tracking
• Meta Pixel: Facebook/Instagram ad optimization
• LinkedIn Insight Tag: B2B campaign measurement
• Hotjar: User behavior analysis

These third parties have their own privacy policies. Please review them for more information.

6. Consent and Withdrawal

• First Visit: Cookie banner appears at the bottom of screen
• Accept All: Enables all cookie categories
• Reject All: Essential cookies only
• Customize: Choose which cookie categories to enable

You can change your preferences anytime by clicking the "Cookie Settings" link in the website footer.

7. Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. While we respect your privacy choices, our website currently responds to DNT signals by disabling non-essential cookies. We comply with applicable laws regarding DNT requests.

8. Updates to This Policy

We may update this Cookies Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be notified via email or website banner.